Frequently asked questions

We know that buying, selling, trading in or brokering a vehicle can raise a lot of questions. That’s why we’ve compiled the most frequently asked questions for you so that you can quickly find the answers you need. Whether you want to buy, sell or trade in a car – at automoor you are in the best hands. If your question is not answered here, don’t hesitate to contact us directly. Our team will be happy to help you at any time!

Are you getting the vehicle ex service?

All our vehicles are due for a service in 7500 kilometers or six months at the earliest.

Every vehicle is subjected to a 95-point check and has at least 1 year MFK. We offer a fresh MFK on request.

We check the technical and visual condition of the vehicle, including electrics, brakes, engine, lighting and tires.

The warranty can be tailored to your requirements. Our sales staff will be happy to advise you on the various extension options.

You can visit a workshop of your choice in Europe. The warranty also covers repairs outside Switzerland.

All vehicles are privately owned. We know the vehicles directly from the previous owner.

No problem! We will be happy to advise you and help you find the right vehicle for your needs.

We offer financing solutions, leasing and cash payment – according to your needs.

Yes, you can arrange a test drive at any time to make sure the car meets your expectations. Please make an appointment.

All automoor vehicles are equipped with tires with a tread depth of at least 3 mm for summer tires and 4 mm for winter tires. This is above the legally prescribed minimum value of 1.6 mm.

No, regardless of whether you buy a vehicle from us or another provider, automoor will take care of the redemption and all administrative steps for you.

The 7-day right of return protects you against hidden defects that are not immediately apparent during the inspection or test drive. If the vehicle has defects after purchase that were not apparent beforehand, you have the right to return the car within 7 days. You will get your money back without any complicated processes. However, this right of return only applies to hidden defects and not to obvious signs of use that you noticed during the inspection or test drive.

If your application is complete, the check usually only takes a few hours. The process takes a maximum of one week.

To check your application, we need your personal data, details of your income, your expenses, your employment relationship and your address.

The amount of the leasing rate depends on the purchase price, contract duration (the longer the duration, the lower the rate), leasing interest rate, residual value, mileage and the down payment.

We work together with Cembra Money Bank AG and Alphera Financial Services to offer leasing.

Does automoor also buy imported vehicles?

Yes, we also buy imported vehicles as long as they meet the legal requirements for registration in Switzerland.

We take care of the entire sales process and offer you the best price. The offer is non-binding and free of charge.

We buy all types of vehicles as long as they meet our criteria. Vehicles that do not fit into our range are sold to our partner network.

After the sale, you will receive the money immediately – either in cash or by bank transfer, within 1-2 working days.

No, there are no mileage limits. We buy vehicles with any mileage.

We pick up the car or you bring it to our showroom. We then take care of all the next steps.

The offer is always free of charge.

What is a car trade-in?

You exchange your old vehicle for another and the value of your vehicle is offset against the purchase price of the new vehicle.

Yes, we will pay off the lease and offset the remaining amount against the purchase price of your new vehicle.

Yes, that is possible. We offer tailor-made financing and leasing solutions that are adapted to your needs.

Reconditioning is not necessary. We accept your vehicle in its current condition, regardless of whether it has minor defects or signs of use.

If the value of your old vehicle is not sufficient to fully cover the price of the new vehicle, you can make up the difference with a deposit or financing.

We accept any vehicle for trade-in – no matter how old or how high the mileage is. The price is determined according to the condition and market value of your vehicle.

Your vehicle will either be prepared for resale or passed on to partner workshops if it is no longer suitable for direct sale. We take care of all further steps so that you don’t have to worry.

Yes, we will take over the redemption of an existing leasing or financing contract and offset the outstanding amounts against the value of your vehicle. If the sale price of your vehicle exceeds the outstanding amount, you will receive the difference.

How does commission sales work?

You bring your car to us and we take care of everything: preparation, listings, test drives and price negotiations. You don’t have to worry about anything and get the best price.

We offer customized financing, a guarantee and a 95-point check. We increase our reach through targeted marketing strategies and advertising on our social media channels.

The selling time varies depending on the model and market demand. We will be happy to give you an estimate based on our experience.

The price is determined on the basis of a market analysis, taking into account the vehicle’s condition, mileage and equipment.

The price is determined in consultation with you and is based on the current market factors and your idea of the speed of the desired sale.

We advertise your vehicle on platforms such as AutoScout24, Autolina.ch, Tutti.ch, Anibis.ch and Comparis.ch and use paid advertising on social media and Google.

The car must be in our showroom to simplify the effort for you and make the sales process more efficient.

The price can be adjusted or the vehicle taken back if you do not agree with the changes. There is no minimum term.

There is no hidden fee. The sales price is set jointly and our margin is the difference between the agreed price and the sales price.

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